January 25, 2018
Navigators working to help consumers enroll in coverage during the hectic open enrollment period faced not only challenges related to reduced CMS funding and advertising, but many also experienced a confusing phenomenon -- of which CMS is aware -- that they say raises concerns over patient privacy as well as future grant dollars: When pulling up consumers' accounts they discovered applications already pre-populated with data and a broker's or agent's ID number filled in, with those enrolling claiming no knowledge of working with another party.
January 12, 2018
Navigators who faced myriad challenges in the open enrollment season that ended mid-December express relief that sign-up numbers are higher than expected and attribute part of the success to the outside groups that provided policy guidance, advertising and support to counter the administration's arguably minimal effort. The navigators especially praise the recently formed Get America Covered and the National Association of Healthcare Access Assisters (NAHAA), Young Invincibles and Planned Parenthood as well as political group like Our Revolution and Indivisible -- all of whom helped get the word out through social media and other avenues.
October 26, 2017
“While more money and resources would be welcome, it’s really late in the game for that to make a real profound difference in the next open enrollment period,” said Liz Hagan, associate director of policy at the National Association of Health Access Assisters.
November 7, 2017
Liz Hagan, associate director of policy at the National Association of Health Assisters, said in an email that she and other ACA supporters are “encouraged by what we’ve seen thus far. Thankfully, people sharing the facts about coverage and open enrollment have cut through the noise and rhetoric by the Trump administration.”
October 10, 2017
Two health advocates formerly with Families USA are rolling out a new trade group that will represent those working to enroll Americans into health coverage. The National Association of Health Access Assisters, which has been in the works for nearly two years, will be officially announced in a teleconference later this month.